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How to Report a Major Unusual Incident (MUI)

CCBDD operates a Major Unusual Incident (MUI) Hotline for reporting all MUIs. The Hotline is a voice mail/pager system available 24 hours a day, seven days a week. CCBDD MUI Unit staff monitor the Hotline 24 hours a day, seven days a week.

The MUI Hotline number is: (440) 333 - 6841
The MUI Hotline Fax number is: (216) 736 - 3399
E-Mail Address: MUI@CuyahogaBDD.org


REPORTING PROCEDURES

Physical Abuse, Sexual Abuse, Verbal Abuse, Neglect, Exploitation, Misappropriation, Peer-to-Peer Acts, Suspicious or Accidental Death, and Media Inquiries about an MUI

  • Must be reported to the MUI Hotline immediately but no later than 4 hours after discovery of the incident or allegation. All reports must be made verbally by contacting the MUI Hotline. 
  • By 3:00 PM the next business day, a written Incident Report must be submitted to the CCBDD MUI Unit. The Incident Report can be faxed or e-mailed to the MUI Unit. 
  • Reports of physical, sexual, and verbal abuse, neglect, misappropriation, exploitation, failure to report, and peer-to-peer acts that are possible criminal acts must also be reported to law enforcement or the child abuse hotline (DCFS) in addition to a report to the MUI Hotline:
    • If the victim is 21 years of age or older, law enforcement that has jurisdiction where the incident occurred must be notified
    • If the victim is under the age of 21, 696-KIDS must be notified 

All other MUIs
  • All other categories of MUIs should be reported to the MUI Hotline as soon as possible but no later than 3:00 p.m. on the next business day after discovery of the MUI. All reports must be made verbally by calling the MUI Hotline. 
  • A written Incident Report must be submitted to the CCBDD MUI Unit no later than 3:00 p.m. the next business day after initial discovery of the MUI.


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Cuyahoga County Board of Developmental Disabilities
1275 Lakeside Avenue East
Cleveland, Ohio 44114-1129
PHONE: (216)241-8230 - FAX: (216)861-0253