Guest Engagement Specialist (Part-Time)
Employer
Great Lakes Science Center
Description
Essential Duties and Responsibilities:
- Delivers programs such as informal visitor engagement, public demonstrations, interactive cart activities.
- Engages guests in traveling exhibitions
- Engages guests on Steamship
- Assists with group greeting
- Demonstrates enthusiastic and positive attitude with willingness to learn
- Models best practices in informal education and visitor engagement
- Actively deliver visitor programs while modeling the highest standards in professionalism, inquiry-based and hands-on techniques, interpersonal communication, and guest service philosophy to create a superior visitor experience for Science Center guests
- Perform daily operational duties
May represent the Science Center at off-site programs, including but not limited to outreach programs, science fairs, community events, etc. Communicate knowledgeably about current Science Center programs, policies, and procedures to be a positive and enthusiastic spokesperson for Science Center programs, exhibits, and mission
Working Conditions/Physical Requirements:
Please note that this position requires working outdoors for prolonged periods in varied weather conditions, frequently climbing narrow stairwells and occasionally lifting heavy objects such as supply bins and demonstration props. It may also include working with chemicals and gases including but not limited to liquid nitrogen, dry ice, nitric acid, hydrogen, and oxygen. Training will be provided. Please also note that this position requires weekend, holiday, and evening hours to meet the needs of Science Center operations. Scheduled hours will vary seasonally; therefore, ideal candidates must be flexible to accommodate needs.
Qualifications
Education and Work Experience Qualifications:
• High School Diploma or equivalent. Preferably a bachelor’s degree (or pursuing) in science, education, theater or related field of study.
• Customer service experience helpful but not required
Additional Eligibility Qualifications (K/S/A):
• Interpersonal Communication
• Group Communication
• STEM Background
• Reliability
• Intrinsically Motivated
• Eager to Learn
Schedule
Part-Time - Must be willing/flexible to work weekends on occasion
Pay
$15 Per Hour
Age Requirements
18 and above
